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Shipping policy

Last updated: April 15, 2026

ZN operates this store using a print-on-demand fulfillment model. This means all products are made to order and shipped through our trusted partner.

Order Processing Time

All orders are processed within 2–5 business days.

Because our products are made on demand, processing times may vary depending on product type, order volume, and seasonal demand. Orders are not shipped or delivered on weekends or holidays.

Shipping Time

Estimated delivery times:

  • United States: 5–10 business days
  • Canada: 7–12 business days
  • Europe: 5–10 business days
  • Australia & New Zealand: 7–14 business days
  • Rest of the World: 10–20 business days

Please note that these are estimated delivery times and may vary due to external factors such as customs delays, carrier issues, or high demand periods.

Shipping Rates

Shipping costs are calculated at checkout based on your location and the items in your order.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor your delivery status.

Customs, Duties, and Taxes

International orders may be subject to customs duties, import taxes, or other fees. These charges are not included in the product or shipping price and are the responsibility of the customer.

We are not responsible for delays caused by customs.

Incorrect Address

Please ensure your shipping address is correct at checkout.

If you provide an incorrect or incomplete address:

  • Your order may be delayed or returned
  • You may be responsible for additional shipping charges

Lost or Delayed Packages

If your order is significantly delayed or appears lost, please contact us at shop@znclothing.com.

We will assist you in resolving the issue with the shipping carrier and our fulfillment partner.

Damaged or Incorrect Items

If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.

Include:

  • Your order number
  • Clear photos of the issue

We will review and, if approved, send a replacement or refund at no extra cost.

Separate Shipments

Since we work with a print-on-demand partner, items in the same order may be shipped separately depending on product type and fulfillment location.

Contact

For any shipping-related questions, contact us at:
Email: shop@znclothing.com